Nirav Tolia is turning to AI to keep things neighborly on Nextdoor

In this episode, Nextdoor CEO Nirav Tolia joins Connie and Alex to talk about the challenges of running a public company, his strategy to improve user engagement, and why he’s betting on AI and third-party content to make Nextdoor indispensable. They also get into Nextdoor's current product overhaul and whether an acquisition is on the table.

Chapters:

00:00 - Introduction

03:49 - Fixing Nextdoor’s Product and User Experience

05:42 - Bringing in New Content and Third-Party Publishers

08:01 - Addressing Toxicity and User-Generated Content Challenges

12:54 - Using AI to Improve Conversations and Reduce Conflict

15:38 - Privacy, Data Use, and AI Training at Nextdoor

21:12 - Who Owns Nextdoor and Investor Confidence

23:18 - Financial Challenges and Nextdoor’s Path to Growth

26:44 - The Role of Acquisitions and Industry Consolidation

27:44 - Would Nextdoor Consider Selling?

28:43 - A Radical Reimagining of Nextdoor’s Future