This time around we discuss the benefits in expanding your porfolio to offer AV installations in addition to your current services, and how difficult you might find the move. Also we talk to an expert about the potential problems facing monitored CCTV systems with the impending IP switchover heading for completion in 2025. Plus we meet an installation company that is making plans to become a nationwide provider with new recruits and acquisitions. All this plus a breakdown of the winners in this year's PSI Premier Awards campaign.

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