The difference between an adequate and expert ServiceNow expert is comfortably receiving abstractions and translating them into specific action.  Break the mindset of being an order taker.  The difference between great success and poor results can be due to your clarifying lense, in addition to your dev skills.

ALSO MENTIONED:- Episode 38 - Outcomes, outcomes, outcomes, outcomes

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ABOUT USCory and Robert are vendor agnostic freelance ServiceNow architects.Cory is the founder of TekVoyant.Robert is the founder of The Duke Digital Media

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