Would you rather have an AI assistant answer instantly and solve your problem in under a minute, or wait to speak to a human? As AI transforms customer service, Lynlee Foo explores what people value most when they need help, and whether speed is becoming more important than human interaction.
Podden och tillhörande omslagsbild på den här sidan tillhör
MONEY FM 89.3. Innehållet i podden är skapat av MONEY FM 89.3 och inte av,
eller tillsammans med, Poddtoppen.
