What would you do if you had a revolutionary product that solves a real problem, but had to compete with snake-oil equivalents?
In this episode, Dr. Zack Abbott, Founder and CEO of ZBiotics, talks about the world’s first-ever genetically engineered probiotics and how they marketed their first product. He shares how they found an unexpected audience that embraced their one-of-a-kind product.
KEY TAKEAWAYS FROM THIS EPISODE
When you are deciding about your packaging, consider what your target market would prefer and the experience they will have.
Zbiotics are marketed as an aid to assist in preventing the effects of a hangover, not to promote binge drinking.
A good marketing strategy involves having a good product and word-of-mouth.
Podcasts are incredibly useful to market products and, in ZBiotics’ case, finding a new market segment.
Use discount codes and trackable links to help track the efficiency of podcast channel use.
ROAS is a good measure if you’re short-term focused, but not for long-term.
It’s important that who you’re advertising to is in line with the brand that they see for themselves.
Growth should be sustainable, and the customers retained well.
Create a customer experience that people fall in love with.
Create a great product and a brand that people will really like.
Great packaging makes people proud of sharing the product they use.
Every single interaction with the customers is important.
HelpFlow provides 24/7 live chat and customer service teams to 100+ eCommerce stores. HelpFlow's team of agent
In this episode's sponsor is Subsummit - led by Christopher George, Co-Founder and CEO, is the hub for subscription commerce enthusiasts. Christopher's entrepreneurial expertise, showcased through successful ventures like Gentleman’s Box, fuels SubSummit's mission. He shares valuable insights at e-commerce conferences nationwide and inspires aspiring entrepreneurs through guest lectures and mentorship programs. SubSummit embodies Christopher's dedication to empowering the subscription commerce community.SubSummit is the world's largest gathering for DTC subscription and membership brands. It brings together industry leaders and aspiring entrepreneurs to explore the booming 2-trillion-dollar subscription industry. Whether you're already involved or looking to join, SubSummit is your go-to event for networking and learning in this thriving sector.Learn more here: Subsummit
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