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In this episode of The Sustainable Supply Chain Podcast, I sit down with Thom Campbell, Co-Founder and Chief Strategy Officer of Capacity LLC, a leading third-party logistics and fulfilment company. Thom shares fascinating insights from his 25 years in the industry, where sustainability has evolved from an afterthought to a core priority.
We discuss how Capacity has woven sustainability into its operations, from banning styrofoam peanuts over two decades ago to installing solar panels across their warehouses. Thom dives into consolidated shipping—a practice that not only cuts emissions but also optimises costs for retailers and brands alike.
The conversation also explores the practicalities of energy-efficient facilities, including achieving LEED and ENERGY STAR certifications, and the role of AI and robotics in logistics. Thom outlines how AI has transformed their processes, from improving order batching to speeding up robotic learning curves, with significant implications for sustainability.
We also address the regulatory landscape, including California’s WARE programme, and how businesses can adapt without breaking the bank. Thom candidly shares the challenges of aligning with client sustainability goals, particularly for influencer-driven brands where packaging and presentation are under constant scrutiny.
Finally, Thom offers his take on the ongoing debate between e-commerce and traditional retail, as well as the clutter businesses must eliminate to achieve “sustainabilit
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