As preceptors integrate neuroleadership principles of Dr. David Rock’s SCARF framework, intentional storytelling, and crisis resource management concepts into communication with students and fellow co-workers, learning culture is enhanced. As preceptors engage in this style of communication and support, they can improve retention and recruitment, promote psychological safety with students and fellow staff, and create an environment people want to work in. Practical examples for how to do this are provided to guide preceptor development. This ultimately translates into better working environments for staff and patients and families benefit in their outcomes and experience.

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