Types of Feedback

 

  • Critical
  • Constructive

 

  • For the purposes of this episode we’ll be focusing on constructive feedback

 

Questions to consider when you are receiving feedback

  • What is my relationship with the person giving feedback? (boss, spouse, co-worker, friend)
  • How does the power dynamic between us change how this feedback is given/received
  • What risk did they have to take to give me this feedback?
  • What is at risk if I don’t truly listen/understand?
  • How can I be grateful for this information regardless of how uncomfortable it is to hear?

 

Tools/Things to Remember

  • Seek genuine understanding before being understood
  • Listen beyond the tone (for the receiver) 
  • Breathe
  • Thank the person and acknowledge that it might have been challenging for them to bring this to you 
  • Ask clarifying questions (without interrogating or defending)
  • Acknowledge that you hear them and validate their experience
  • Avoid jumping into fixing or defensiveness:
  • Take responsibility for your action and your role
  • Questions to ask yourself:
    • How could their experience be different than mine?
    • How can I see things from their frame of reference?
    • How did I express myself?
    • What were my intentions when I expressed myself?
    • How was I feeling just before the interaction? 
  • Try not to center yourself (as the recipient) 

 

Taking it Personally - How to manage your emotions during feedback

  • Reminders: we have the capacity to hurt others regardless of our intentions
  • It’s human to take things personally and make it about yourself
  • Stay out of the “I’m being attacked” mindset
  • Hold space for multiple feelings and truths
  • A helpful reframe is to understand that constructive feedback - as painful as it can be - is truly a gift. 
  • The risk of not receiving feedback

 

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ENGRID

Instagram: @livengproof

Liveng Proof Podcast 

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GEORGIE

Instagram: @georgiemorley

The Chasing Joy Podcast

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