On this episode of TechBytes we discuss the significance of curiosity in understanding product use and the role of AI in technical writing. Our guest is Katie Ott, Senior Director, Content Operations and Experiences at ServiceNow, and shares her experience as a technical writer and manager, emphasizing the evolution of technical writing from formal to conversational style. She also highlights the value of AI as a tool to enhance efficiency and provide different perspectives. Katie also points out the importance of curiosity in technical organizations for seeking knowledge and gathering information.
Podden och tillhörande omslagsbild på den här sidan tillhör ServiceNow Community Podcasts. Innehållet i podden är skapat av ServiceNow Community Podcasts och inte av, eller tillsammans med, Poddtoppen.
