Nikki Anderson is an independent user research consultant, instructor, author, and speaker. Nikki uses her background in education and psychology to mentor people and organizations on the value of user research. And now, she’s written a book to help them build up their research operations. That’s the focus of our conversation today.Show notesNikki AndersonImpact: A complete guide to creating a user research practice at your organization by Nikki AndersonUser Research AcademyUser Research Acad...

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