Most people in the UAE assume their company medical plan is there to look after them. Sam Douglas has spent 13 years on the other side of that assumption.
This is one of those conversations that changes the way you think about something you assumed was straightforward. Sam is honest, specific, and genuinely good at explaining a world most employees never get to see inside.
Time stamps 0:00 Introduction 3:03 Corporate wellness: why it almost never moves the needle on claims 9:12 What an insurance broker actually does (and why everyone gets this wrong) 13:03 He works in insurance. He still couldn't claim. 23:30 The real reason he stayed in the industry for 13 years 36:03 Your company sees every medical claim you have ever made. You don't. 43:00 The single expensive claim that changes your entire team's renewal 52:43 Why insurance companies need brokers more than brokers need them 1:05:48 Mental health claims: the number companies aren't looking at 1:14:35 The questions you should ask before you hire an insurance broker 1:16:00 Quick Fire with Sam Douglas
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