Whether you’re leading a single team or an entire organization, you can’t deny that culture plays a critical role in your experience at work. The challenge is that culture is hard to design, cultivate, and sustain. It’s often the small things that make the most difference. So what can you do to shape a strong, healthy culture?
Tristan White is the founder & CEO of The Physio Co, a unique healthcare business that ranked #1 on BRW’s list of Australia’s 50 Best Places to Work in 2014. The Physio Co has ranked as one of Australia’s 50 Best Places to Work for ten consecutive years (2009-2018), along with being named one of the Best Workplaces in Asia from 2015-2018. Tristan is also the author of Culture Is Everything: The Story And System Of A Start-Up That Became Australia's Best Place To Work.
Tristan and I talk about the four secrets to powerful culture that Tristan has learned over more than a decade of leading and growing his own company. We take a deep dive into execution and appreciation - how to do those to critical activities in alignment with your values whether your leading one team or an entire organization.
Read the related blog article: How To Design and Implement The Optimal Workplace Culture
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KEY TAKEAWAYS
Based on years of experience building his own company, Tristan developed the Culture is Everything system which is composed of four parts: (1) Discover the core, (2) Document the future, (3) Execute relentlessly, and (4) Show more love.
Discover the core is all about having a clear purpose for why the organization exists. It should be short and sharp.
In addition, it includes identifying three - five core values that describe how the team behaves. These should be action statements not just words or phrases.
