Erica Keswin joins Andy on this episode of The Talent Development Hot Seat to talk about the power of rituals to improve engagement and productivity as well as inclusion in the workplace. She is a bestselling author, internationally sought-after speaker, and founder of the Spaghetti Project, a roving ritual devoted to sharing the science and stories of relationships at work. She helps businesses, organizations, and individuals improve their performance by honoring relationships in every context and was named one of Marshall Goldsmith’s top 100 coaches in 2020 as well as Business Insider’s Most Innovative Coaches of 2020.
Erica Keswin’s bestselling book, Bring Your Human to Work: 10 Surefire Ways to Design a Workplace That is Good for People, Great for Business, and Just Might Change the World was published in 2018, and her newest book, Rituals Roadmap: The Human Way to Transform Everyday Routines into Workplace Magic was published in January 2021.
In this episode, you’ll hear:
Erica Keswin’s background as a connector and how it led to her examining the impact of technology on the workplace.
Why putting technology in its place can help us stay connected rather than disconnected.
How you can use rituals to become more intentional about connecting with others even when it involves technology.
The definition of “ritual” and you can apply it practically to your workday.
The shift she’s noticed from office work to working from home, the rituals people are missing in their commutes, and how they’re adapting to the change.
Why rituals are defined with intention while habits are rote.
The three Ps of rituals that you can begin to incorporate right now into your workplace and the return on investment (ROI) it creates.
What rituals can do to contribute to inclusion.
Why rituals need to be defined with a purpose.
The magic question Erica Keswin asks company leaders to help define their company rituals.
Some easy questions to ask for establishing some healthy rituals in your organization.
Surprising rituals she’s learned some companies do.
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