Full article published at https://www.get5.io/podcast/18-siobhan-mchale-culture-change-insider

Siobhan McHale is an acclaimed culture transformation expert and global executive. She currently holds the title of Executive General Manager of People, Culture & Change at Dulux Group.

She recently published her book, The Insider’s Guide to Culture Change, which walks readers through her four-step process to culture transformation.

One of the ways she catalyses culture change in companies, is through role reframing. She explains how each of us wear many hats during our day (parent, spouse, sibling) and even take on many roles at work (boss, subordinate, peer), which requires shifts in our approaches and behaviour. She maintains that, in order to change the behaviours in your workplace, you don’t have to get people to change their personalities; you can reframe their role/s to shift their behaviour.

What is company culture?

Culture is the patterns of thinking & relating between the parts in the company, i.e. it’s at the collective level. She illustrates company culture as the dancer & the dance — the dancer is the behaviour, but the dance is the hidden patterns and rules of that behaviour.

“Culture change is leader-led.”

Culture has always been important, but has been misdefined in many parts as being about employee engagement only, yet it’s so much more. Every aspect of your business — design, manufacture, supply chain — so we have to redefine & examine culture from a commercial lens, not purely an employee lens.

“Culture comes from strategy.”

Timestamp notes

1.09 — About Siobhan

1.55 — Why are you an insider?

5.47 — Definition of Culture in the workplace, and where’s she’s seen culture change. Case studies: Bank Australia & an infrastructure company.

11.30 — Why is culture so important right now?

12.50 — If you were to form a culture team, who should be in the team?

14.57 — How can the HR team convince the Exec team that a culture change is needed?

17.00 — An average day for Siobhan.

17.30 — Reading material: She enjoys articles LinkedIN and the Harvard Business Review.

17.48 — Fave productivity tool/software? She uses her calendar to structure her day and makes time for thinking strategically.

19.07 — How to reach Siobhan: LinkedIN, website, Twitter.

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