Troubleshooting is much more than solving problems. True troubleshooting is digging into the issue until you identify the root cause of the issue. This week we dig deep into the art of troubleshooting and give you some practical tips and ticks you can use to troubleshoot your way out of any issue!
-- During The Show --
01:00 Digital Signage & CCTV - Matt
Xibo
Frigate
04:00 Rust Desk - Charlie
Rust Desk
Video on censortube
Video Shownotes for docker install
Rport
Important to offer a paid "hosted" option
11:00 Camera/NVR Combo - Mike
Chinese cameras bad
Used Access CamerasMight be missing peices
May need to be reset
May not have updates
GeoVisionStay away from GeoVision 360 Cameras
Spork Syndrome
Buy a Used Switch
Synology + Survelance Station
[Orchard NVR](ipconfigure.com)
MotionEyeOS
21:20 Gadget of the Week
Notkia Hackaday
24:00 News Wire
JRC Disaster Relief Algorithm
JRC
Github
Open Source USB Camera
DIY Photography
Circuit Valley
MS Store Policy Changes
GHacks
Mattermost 7
Venture Beat
Grafana OnCall Open Source
Tech Crunch
KDE Plasma 5.25
KDE
Manjaro 21.3
Make Use Of
Linux 5.17 EOL
9 to 5 Linux
Fish Shell 3.5
Fish Shell
Ubuntu Core 22
Venture Beat
Proton 7.0-3
Make Use Of
Total War WARHAMMER III Ported to Linux
9 to 5 Linux
Travis CI Bug
Tech Monitor
Linux Rootkit Syslogk
Tech Radar
SSH Worm Panchan
Akamai
New Linux Malware Symbiote
Threat Post
28:15 Technical Problem Solving
Start with the end in mindDefine Success (Avoids Scope Creep)
Appropriate Response to scope creep
Eliminate low hanging fruit firstMake sure things are up to date
Back tracing (try earlier versions)
Nuke and Pave
Keunwoo's Blog Post
Start with what you knowEliminate Variables
Simplify or Isolate
Be Firm "We have to do this"
Minimize hardware and software configuration
Can the problem be reproduced on single and/or multiple systems
Root Cause AnalasysWhat is the cause
Is it correctly fixed
Three main Root CausesPhysical
Human Error
Organizational
Problem Solving Steps1 Define the Problem
2 Gather Data
3 Identify Causal Factors
4 Determine Root Cause for each factor
5 Implement Solutions
DocumentationStart with existing documentation
Document and share trouble shooting steps
Document the solution (no magic configs)
Share the solution
Effective Bug ReportingA HUMAN IS ON THE OTHER SIDE OF YOUR BUG REPORT!!!
Title/Bug ID/Reference Point
Environment details
Steps to reproduce a bug
Expected result
Actual result
Visual Proof (Screenshot/Video/Logs)
Severity/Priority
Resolution / PresentationReview the end goal
Work around or fix
Escalated/Filled Bug Report
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