Meet Jennifer White
Jennifer began her career as an engineer and combines analytical ingenuity with a talent for leadership. With a decade of professional experience informing her expertise in supply chain strategy and process and systems design, Jennifer is a talented communicator with a passion for motivating clients to transform their assumptions and achieve high performance. She is known for applying her sharp analytical skills to develop innovative solutions.
So what is a business transformation?
Business transformation is essentially a change management initiative. So we typically walk our clients here at the MJW group from a current state to their ideal future state. And we focus on four essential levers which is people, processes, data, and technology. So within those four levers, whatever you're trying to change it normally will impact one of those four essential operations.
Let's talk a little bit more about people, process, data, and technology. Why are those so important to business?
People are your greatest asset. It is important to have people available and willing to do the work that your company provides services for. People hold keys, people hold a lot of knowledge. They hold the magic is usually what I call it. Processes are what everyone follows. It's beating to the same drumbeat. There isn't confusion. Data is being the funnel of your business. You have inputs of data and you have outputs of data. You need it to understand how well your company is operating. They provide key insights into certain metrics and criteria to really understand your business in general. Without data, we would have no idea how much money we're making, how many clients we're supporting. And technology is important because without technology now in 2020, we wouldn't really survive the amount of manual transactions that one may be doing. Without technology it would really cramp your people. I mean, they would not want to operate that way. So it's very important to have the right technology embedded in your operations and your business to keep everything going consistently.
How exactly do you help businesses, especially those that have been around for many years?
Well, one thing I'll say is we help you increase profit. And we do that through expense reduction in automation. So obviously, with technology, it's going to increase the amount of automation within your business say, if your accounting department was doing invoices by hand, you know before and now you've brought in a tool that can assist them with automating invoices and sending it to the client without you having to send it yourself via email. I mean, that's a huge transformation. Also, as far as a transformation goes, with expense reduction, think about the redundancies that happen in roles and responsibilities. So if you don't take the time to really deep dive into what your people are doing, you could be paying for two or three roles that are creating the same work.
I'm hoping that you can share with our listeners one of your favorite or most successful networking experiences that you've had.
I would say on the social media sites I've really upped my game during this pandemic. That's how you and I met, right? And I've just really opened and expanded my horizons to learning from other people and just being open and willing to have conversations more than I ever have. And it has led to some great partnerships and collaboration. But otherwise just having more of the face to face networking in person I was limited to local areas or regional areas and now, being more open on social media has allowed me to connect with people all over the world. And it's a game changer. I can totally see the difference in what I'm doing and it's made a big impact on our business.
How do you make sure you stay in front of them best nurture these relationships that you've created?
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