James Cook is joined by Sucharita Kodali, VP and Principal Analyst at Forrester to talk about five significant trends impacting the retail sector. They discuss consumer confidence amidst low unemployment and high inflation, the role of artificial intelligence in retail, the current state of the luxury market, and the potential merger between Saks and Neiman Marcus. They also explore the implications of political uncertainty on consumer spending, and the recent impact of the CrowdStrike software failure on retailers.
James Cook is the Director of Retail Research in the Americas for JLL.
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