Welcome to the Artificial Intelligence Podcast with Jonathan Green! In this riveting episode, we delve into the intricate dynamics of trust in the digital age, featuring our esteemed guest, Natalie Oldfield, a renowned expert in trust.

Natalie provides invaluable insights into how companies can maintain and build trust, especially in a world increasingly dominated by AI. She discusses the concept of "trust equity," emphasizing that trust is a company's most vital asset. In the face of rapid technological advancements, where AI is replacing traditional roles, she argues that transparency and authenticity are essential to maintaining customer relationships.

Notable Quotes:

  • "Trust equity is actually the company's most trusted and most precious asset." - [Natalie Oldfield] 
  • "When excitement overwhelms trust, it's dangerous for companies." - [Jonathan Green] 
  • "Clarity inspires trust. We trust what we understand and believe." - [Natalie Oldfield] 
  • "Don't use AI to write your emails. Use AI to sort your emails." - [Jonathan Green] 

Connect with Natalie Oldfield:

Website: https://www.successthroughtrust.com/
LinkedIn: https://www.linkedin.com/in/nataliedoyleoldfield/
Book: https://geni.us/trusted


Connect with Jonathan Green

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