Pia Puolakka has been working for the Criminal Sanctions Agency in Finland since 2012 and started as a prison psychologist and then moved into Central Administration where she worked as a senior specialist responsible for rehabilitative services including programme work, family work, and psychological and spiritual services in prisons.
In 2018 she was appointed as the project manager of the Smart Prison Project. Her current post includes developing digital services for rehabilitative purposes and leading the implementation of the smart prison system. She trained as a forensic psychologist and works also as a private psychotherapist and hypnotherapist.
She has done further studies in Artificial Intelligence and digitalization for the purposes of the current Smart Prison Project.
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