Garry Ridge calls himself the "consciously incompetent, probably wrong and roughly right Chairman and CEO of WD-40 Company", but as you can hear in this episode of All Business, that's not true. He may be one of the wisest CEOs working today. Jeffrey and Garry talk about how important empathy is in corporate America and how WD-40 believes in the superpower of happy employees. Garry also reveals elements needed to sustain success and why at WD-40 they don't make mistakes, they have learning moments. Don't make a mistake, this is one learning moment you don't want to miss.

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