Today we tackle the question of when to part ways with a customer. Charles shares the story of a customer that he recently had to fire, then we do a postmortem to consider whether firing the customer was the right response, and how that outcome could have been avoided. Mailing List Every month there are […]

Podden och tillhörande omslagsbild på den här sidan tillhör Charles Perry and Joe Cieplinski. Innehållet i podden är skapat av Charles Perry and Joe Cieplinski och inte av, eller tillsammans med, Poddtoppen.