Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 379 features Joni Harvey, Michigan State 9-1-1 Administrator and this is an INdigital exclusive episode.

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Episode topics –

  • Joni’s 9-1-1 story

  • 9-1-1 hits home

  • A rare thank you

  • And more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at [email protected].

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