Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 374 features Charlie Cullen, Technical Services Director for the UCSF Police Department, CA.

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Episode topics –

  • Charlie's 9-1-1 story
  • Early training
  • Calls that stick
  • 9-1-1 tech of old to present
  • And more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at [email protected].

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