Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 343 features Anne, Assistant Director of Admin and Training at city of Cambridge, MA. 

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Episode topics –      

  • Anne's 9-1-1 story

  • Early training

  • Translating multiple languages during a 9-1-1 call

  • And more    

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at [email protected].

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