The Legal Toolkit

Your Intake Mistakes; Leveraging Modern Phone Systems; and “Kiwi Colloquialisms”

Jared wants to know—how’s your intake process working for you? If you’re like a lot of law firms, with potential leads just quietly slipping into a black hole… you’re doing it wrong. Just so incredibly wrong. Tune in for Jared’s easy, effective client intake tips.

Next up, Chelsea Aitken joins Jared to chat about modern phone systems and the important updates lawyers need to help them communicate better and utilize smart integrations with practice management software. 

Then, the Rump Roast! Jared and Chelsea examine common New Zealand expressions, so stick around to find out the meaning of “jandals”, “pack a sad”, “munted”, and more!

Chelsea Aitken is the chief customer officer of Vxt, a software company revolutionizing small business communications.


I mentioned the longest place name in the world* - It's in New Zealand, and typing it out here would just look kind of ridiculous - so, here are some songs with long names instead.

*I’ll save you the Google search: it’s 

Taumatawhakatangi­hangakoauauotamatea­turipukakapikimaunga­horonukupokaiwhen­uakitanatahu, New Zealand. 

I butchered that on the show and I feel we, as a community, can do better. Send us a recording of you pronouncing it and, if you impress me, I’ll name drop you on the show.


Our opening track is Two Cigarettes by Major Label Interest.

The music for the Legal Trends Report Minute is I See You by Sounds Like Sander.

Our outro music is Skinny Jeans by Andrew Stanton.


Special thanks to our sponsors TimeSolv, Clio, Scorpion, and Alert Communications.

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