Charlie is joined by colleagues Jackie Uhi, Head of Network for HSBC UK, and Warren Buckley, Global Head of Channel Optimisation and Contact Centres.

A conversation that focuses on some of the great things people have been doing to support our customers and the ways in which leaders have needed to adapt and lead through these difficult times, focusing on how we can all develop resilience and help create the right environments for our teams.

Podden och tillhörande omslagsbild på den här sidan tillhör HSBC Wealth and Personal Banking. Innehållet i podden är skapat av HSBC Wealth and Personal Banking och inte av, eller tillsammans med, Poddtoppen.