Citizen Engagement Part 2 of 6: Williamsburg, VA and Arlington, TX are leveraging Citibot’s chatbot and texting tools to reach more citizens and improve city-wide operations.

Today, I have the pleasure of chatting with Mark Barham, Information Technology Director from City of Williamsburg, VA and Ryan Hunt, Managing Editor for City of Arlington, TX to dive into their approach to citizen engagement. Bratton Riley from Citibot, joins us as well and together we will learn about what made these governments pick Citbot to deliver more digital, citizen-friendly tools for one-click engagement on the go...and what you should know as well in your search for an appropriate vendor.