Finding Our Way
Avsnitt

22: “Right problem, right solution, done right”—The Vanguard of User Research (ft. Jen Cardello)

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In which Peter and Jesse talk to Jen Cardello, head of UX Research at Fidelity Investments, about her team's uncommon organization structure (within an independent insights team, peered with Market Research, Analytics, and Behavioral Economics), and the tools they use to make sure they're focused on the right problem, with the right solution, done right.

Podden och tillhörande omslagsbild på den här sidan tillhör Jesse James Garrett and Peter Merholz. Innehållet i podden är skapat av Jesse James Garrett and Peter Merholz och inte av, eller tillsammans med, Poddtoppen.