At a time when it was already becoming difficult to get clients to wait 12 to 16 weeks for custom pieces, how do you convince them to be patient in light of artisan slowdowns, shipping disruptions, and the shut-down of entire countries due to the Coronavirus crisis? Is the best worth the time and effort? How do you keep your artisans and workrooms busy and engaged? And what are the alternatives? Host Michael Boodro is joined by interior designers Madeline Stuart, Robert Stilin and Thad Hayes.
In this episode, our guests tackle:
The importance and value of custom made and one-of-a-kind pieces to create a truly unique space
How to educate and encourage clients to wait for well made and high quality pieces
Their concerns for the design industry, artisans, makers and vendors in the time of COVID-19
Suggestions on how to manage client’s expectations as COVID-19 causes delays and cancellations that directly impact projects
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