Unseen Unknown
Avsnitt

15: The Profound Human Connection of Micro-Communities, Participatory Economies and Good Old Customer Service

Dela

From the gig economy to the passion economy, and now the emerging participatory economy - changing consumer values are inspiring new business models for creators. In this episode we speak with early stage VC and Level Ventures partner Sari Azout about how these nascent economies are centering the new frontier of disruption on customer happiness, and what that means for how value and profitability are connected. We also speak with Ty Givens, customer experience strategist and founder of the WorkforcePro about engineering the human connection that turns customers and users into fans.

Podden och tillhörande omslagsbild på den här sidan tillhör Jasmine Bina, Jean-Louis Rawlence. Innehållet i podden är skapat av Jasmine Bina, Jean-Louis Rawlence och inte av, eller tillsammans med, Poddtoppen.