In this episode, we interview Hilary Hayes, conversation designer at Facebook, UX researcher, and Alexa Cup Canada Champion. We ask Hilary about building a career in conversation design through emerging tech and research, utilizing her training in industrial design and design thinking to shape the future of voice design, where the voice experience ecosystem is going, and more. We also took questions from our global conversation design community about getting into conversation design, transitioning from other fields into voice, and finding helpful resources to get started in the field.

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