The New Bureaucrat

Drew, Missouri’s Chief Operating Officer, shares the stories of how earlier investments in leadership and management have accelerated the state’s ability to move quickly to address the challenges of the pandemic. Missouri started in 2017 on a series of cross-departmental initiatives in addition to large-scale engagements in management development. The skills, the tools, the approaches and the passion generated has enabled the rapid acceleration of changes demanded by COVID-19.

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