Starting a small business has always been daunting—but it was measurably more so for today's guest, who opened hers (Fulton Street Books & Coffee) in the summer of 2020, amid an unprecedented global pandemic and national protests demanding accountability for the police killings of Black Americans. Here's what she learned—and what she still hopes to learn—about navigating small-business ownership and the digital-first landscape.

Expert:  Mary Kay Bowman, global head of buyer, seller, core and platform products, Visa

Learn more about Visa’s resources and tools for small businesses at

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