Empathizing With Users

Episode 16 Show Notes:

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https://www.smashingmagazine.com/2013/09/5-step-process-conducting-user-research/

https://www.uxmatters.com/mt/archives/2008/07/preparing-for-user-research-interviews-seven-things-to-remember.php

https://en.wikipedia.org/wiki/Empathy

https://psychcentral.com/lib/how-to-really-empathize-with-someone/

https://journals.sagepub.com/doi/full/10.1177/1948550614559650

https://www.nngroup.com/articles/sympathy-vs-empathy-ux/

https://uxplanet.org/empathy-in-ux-design-what-it-is-and-why-its-important-3f6a8919ef10

https://uxplanet.org/empathy-the-foundation-of-a-great-design-9b1887497c09

https://www.uxmatters.com/mt/archives/2017/12/the-role-of-empathy-in-understanding-users.php

https://www.solutionsiq.com/resource/blog-post/what-is-an-empathy-map/

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