Chris Voss is an American businessman, author, and academic. Voss is a former FBI hostage negotiator, the CEO of The Black Swan Group Ltd, and co-author of the book 'Never Split the Difference'.
Chris is highly recognized from the Masterclass Series. Jas Takhar and Laura Stewart co-host this great episode and get taken to class with a master negotiator. Chris talks us through the techniques and tactics of negotiation, how to use psychology, why negotiation is the key to success, and he talks about a few of his experiences in high stakes international hostage negotiation.