Youngme, Felix and Mihir invite their friend and colleague, Professor Ryan Buell, onto the show to discuss the travel headaches experienced by air travelers and hotel visitors. What’s behind all of the disruptions, and when will things get better?

Recent picks, and recommended reading/websites:

AirPass (American Airlines) 

PassPlus (United Airlines)

Elite Status Matching (The Points Guy)

The Misery Map (FlightAware website)

The Book of Awesome (Neil Pasricha)

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