Join the community experts at The Community Roundtable as they chat about online community management best practices with a wide range of global community professionals. Topics include increasing online audience engagement, finding and leveraging executive stakeholders, defining and calculating online community ROI and more.
In this episode of the podcast, Brian shares his perspective on why customer experience is a powerful brand differentiator, how community programs can impact the end-to-end experience for customers, members, and employees, and the power of communities at scale.
Podden och tillhörande omslagsbild på den här sidan tillhör Conversations with Community Managers. Innehållet i podden är skapat av Conversations with Community Managers och inte av, eller tillsammans med, Poddtoppen.