In this episode, Tonille Miller, Global VP of Culture & People Experience at StarTek joins us on the show to share insights into how she is building a culture in a newly merged organisation.

Episode Highlights

02:46 - What compelled you to pursue a career in HR?

05:00 - What are your thoughts on the future of work?

06:19 - The benefits of getting comfortable with ambiguity

07:55 - What’s been occupying your time?

10:40 - The leadership gap

11:40 - How are you training your leaders?

13:33 - Advice for leaders going through an M&A

15:48 - What does your team look like?

16:36 - What skills did you identify for them?

17:59 - Have you had any backlash from the merger of two cultures?

19:46 - What does the future hold for StarTek?

23:54 - HR Leaders Quickfire Round

52:15 - Parting advice for you

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