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In this episode, Tonille Miller, Global VP of Culture & People Experience at StarTek joins us on the show to share insights into how she is building a culture in a newly merged organisation.
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Most organizations want to create a work environment that helps their employees succeed, but they struggle to translate employee feedback into timely, effective action.
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02:46 - What compelled you to pursue a career in HR?
05:00 - What are your thoughts on the future of work?
06:19 - The benefits of getting comfortable with ambiguity
07:55 - What’s been occupying your time?
10:40 - The leadership gap
11:40 - How are you training your leaders?
13:33 - Advice for leaders going through an M&A
15:48 - What does your team look like?
16:36 - What skills did you identify for them?
17:59 - Have you had any backlash from the merger of two cultures?
19:46 - What does the future hold for StarTek?
23:54 - HR Leaders Quickfire Round
52:15 - Parting advice for you
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