Finding a balance between a pleasant user experience and stringent security requirements can be a challenge. User authentication has become increasingly complex over the years, blending usernames and passwords with second factor authentication, like One Time Passwords (OTP). In many cases users need to re-authenticate many times a day depending on the applications or devices they use. For many users extremely long and complex passwords blend across work and personal accounts which reduce security and increase frustration and confusion. Is it even possible to balance heightened security and enhance the overall user experience? Adobe believes this is possible. We want to share our Zero-Trust framework for achieving this balance, through “ZEN.” The Zero-Trust Enterprise Network (or ZEN) project from Adobe is an initiative based upon numerous best practices and principles from various digital workspaces.

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