This week, host Bryan O’Rourke welcomes colleague and newest FITC member Annie Fältman to the show. Annie is the owner of 360 Träningscenter in Sweden. For them, technology has played an important role in their clubs with memberships, onboarding, and stay connected through the member journey. They recently joined FIT-C to keep staying relevant and be part of a great network of best practice. Today, Annie joins Bryan to discuss all things related to inventful solutions, retention, and the customer journe

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