John Riordan shares practical strategies for overcoming the unique challenges of conflict among virtual teams. 


1) The three best practices for preventing conflict 

2) How to face conflict head on with the SBID model 

3) The three options you have when working with a jerk 

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For over 30 years, John Riordan has been committed to challenging people and organizations to reach their full capacity – first as a leadership program founder and director in East Africa, and now as an organization and leadership development consultant. He has consulted with a broad range of federal, private sector and non-profit organizations conducting hundreds of planning, team building and training workshops ranging from large conferences (200+) to small intact teams. 

• John’s email: [email protected] 

• John’s website: 

• John’s courses: Get 50% off on John’s courses for Managing Virtual Conflict and Managing Conflict in Virtual Teams with the code AAYJ50. 


• Article: “Stakeholder Analysis” 

• Article: “Why Should Anyone Be Led by You?” by Rob Goffee and Gareth Jones 

• Book: The Five Dysfunctions of a Team: A Leadership Fable by Patrick Lencioni 

• Book: The Four Tendencies: The Indispensable Personality Profiles That Reveal How to Make Your Life Better (and Other People's Lives Better, Too) by Gretchen Rubin 


• Ladder. Get instantly approved for life insurance at 

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