In this episode, we are joined by author and social scientist, Dolly Chugh, to discuss her book, The Person You Mean to Be: How Good People Fight Bias, which studies how implicit bias and unintentional ethical behaviour affects our everyday decision making. Dolly is a Professor of Management and Organizations at New York University, has won several awards for excellence in teaching and ethics, and is a monthly columnist for Forbes.com.
What We Covered
Why our brains are biased, and the ways in which we can begin to recognize our own conscious and unconscious biases
Why confirmation bias can hinder the success of a recruiting the best potential talent in the workplace
How we can learn to recognize and use our own privileges to challenge and help change other people’s biases
Key Takeaways and Learnings
The growth mindset: why seeing ourselves as a ‘work in progress’ can help us to learn from other perspectives
Conscious and unconscious biases: why affinities and associations with our personal identity can lead us to make less successful decisions
The business benefits that come from bringing in different perspectives to core business processes, including higher levels of innovation, increased creativity, improved employee retention and recruiting success
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