What a product starts out as may not also be what it becomes. Listening to the needs of customers is a vital part of building great products. But how can we do that successfully? As part of our Building for Hospitality series, Product Talk host and product exec, Thomas Daly, interviews fmr Breather VP Experience, Packy McCormick, on what it takes to build a hospitality product and evolving it based on customer feedback.
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