In this episode, Portfolio Manager Mary Vanatta talks about the Common Service Data Model (CSDM), which brings all your data together across the entire platform to help your ServiceNow apps work together better, and enables enterprise-wide reporting. This episode covers:

What is CSDM?

A new way of operating

Implementing CSDM

Getting started

For more information, see:

Product documentation: Common Service Data Model

CSDM 4.0 White paper

Now Create: CSDM Getting Started Workshop

Now Create: CSDM Data Modeling Workbook

Now Create: CSDM Data Model Examples

Community article: 20 Steps to Align to CSDM

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