In this episode, product manager Manjeet Singh talks about Process Optimization, a ServiceNow native process-mining application to help process owners and business analysts identify, streamline, and automate workflows for their enterprise. This episode covers:

What is process optimization?

Identifying and streamlining processes

Evolution of the Process Optimization app

Integrating Process Optimization with other capabilities

Getting started with Process Optimization

Plans for the future

For more information, see:

Product documentation: Process Optimization

Community forum: Process Optimization

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