Customers frequently read reviews from other customers, but how often do companies get involved? Customer reviews abound online but are often overlooked by brands. 

Liz Carter, CMO of experience management company Reputation, says customer reviews have incredible power.

This episode is sponsored by Reputation.

Blake Morgan is a customer experience futurist, keynote speaker, and author of the bestselling book The Customer Of The Future. 

Rss Apple Podcaster
Podden och tillhörande omslagsbild på den här sidan tillhör Blake Morgan. Innehållet i podden är skapat av Blake Morgan och inte av, eller tillsammans med, Poddtoppen.